SUPPORT

How to reach us.

A real person reads every message. We route on the address, not a ticket form.

GENERAL

New conversations, existing customers, product questions, careers. The same engineers who built and host your software answer the thread. We respond within the SLA in your contract; for incidents on a production deployment, on-call is 24/7.

CORPORATE

[email protected]

DPA and BAA requests, vendor and security reviews, legal, and investor inquiries.

RESOURCES

Everything else on the site.

DocumentationHow an engagement works, phase by phase.

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StatusLive service health and incident history.

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SecurityCertifications, isolation model, and service commitments.

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What's newRecent releases and deployment-level changes.

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